Before contacting us
Restart the game, check that you have the latest version, and make sure your device has enough free storage.
Player support
How can we help?
Find a quick answer below or get in touch with the Yacht Jam support team.
support@tank700game.topConnection issues
Switch between Wi-Fi and mobile data, then reopen the game. Availability can vary by network and region.
Frequently asked questions
Quick answers
Do I need an account?+
No. Yacht Jam does not require registration or login.
Where is my progress saved?+
Progress is stored locally on your device. It may be lost if you clear app storage, uninstall the game, or change devices.
Does Yacht Jam include ads or purchases?+
No. The current version contains no third-party advertising and no in-app purchases.
Which languages are supported?+
The first release is available in Simplified Chinese. English localization is planned for a future update.
Why does the game need a connection?+
A connection may be used to retrieve gameplay content, configuration, or resources needed to operate the current challenge.
How do I report a problem?+
Email us with your device model, Android version, a short description of the problem, and a screenshot if available. Please do not send sensitive personal information.
We aim to review support requests within 5 business days. Response times may be longer during public holidays.